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Swarovski crystals are loved by many around the world. With countless high-end designer and retail partners, they adorn everything from evening gowns to cell phone covers. And people’s love of Swarovski has made it a prized collector item, particularly for figurines and jewelry. But what happens if someone chips their crystal teddy bear? At the recent SAP Leonardo Live event in Frankfurt, Werner Huber, Corporate IT Manger from Swarovski, explained the process. “In the past,…

Excellent customer service operations are essential to ensure customer retention. To help companies keep up with customers’ growing expectations, SAP Service Ticket Intelligence automatically categorizes customer tickets, proposes solutions and prioritizes the tickets for customer service employees. There is consensus in the market that a compelling customer experience is critical to business success. Companies that align the business around their customers retain more of them, increase sales, and attract new business through positive word of…

JDA Software Group, Inc., has announced innovative new capabilities in JDA Order Promiser that seamlessly integrate order promising with overall order management activities across the global supply chain. This tight coupling provides higher levels of customer satisfaction by delivering more segmented and proftitable supply chain strategies. Today’s “selfie” supply chains are evolving to segments of one – increasing the need for companies to provide differentiated, yet profitable, fulfillment to individual customers. Going forward, three key…

JDA Software Group, Inc., has created a new single-user software solution called JDAPlanogram Generator Client — or myPG — which delivers the automated space planning capabilities of JDA® Planogram Generator Enterprise™ in a client version. Like the industry-leading JDA Planogram Generator Enterprise, myPG from JDA automatically creates large numbers of optimized, store-specific planograms, taking into account user-defined merchandising instructions, fixtures, assortments and performance data. In a single batch effort, high volumes of planograms can be…

JDA Software Group, announced new capabilities in its JDA Store Operations solution that help managers balance their sometimes conflicting priorities with a new level of accuracy, efficiency and flexibility, while increasing productivity and employee satisfaction. As the only software provider with comprehensive solutions that span multiple store competencies — from workforce scheduling and task management to back-office administration — JDA is in a unique position to streamline the job of the retail manager by seamlessly…

Shufersal, the leading supermarket chain in Israel, will implement JDA Category Management solutions to profitably optimize local assortments and meet the diverse needs of Israeli shoppers. Specific solutions chosen by Shufersal include JDA Space Planning, JDA Floor Planning, JDA Planogram Generator, JDA Space Automation,JDA Assortment Optimization and JDA Intactix Knowledge Base. The implementation will be supported by JDA’s regional partners Ewave and Athena Retail. Established in 1958, today Shufersal is Israel’s largest retail chain, with…

HighJump warehouse management software gives companies across industries a foundation of best practices for receiving, put-away/flow-through, inventory management, order processing, replenishment, pick/pack, loading and shipping, as well as the ability to build their own company-specific businesses processes using our adaptability tools. HighJump provides a steady stream of new supply chain workflows, from which users can pick and choose only those workflows they want. Many HighJump warehouse management software customers perform their warehouse management system upgrades…

With Generix Group Warehouse management, clients can speed up the placing in storage, use all available space, pool resources, intelligently schedule preparations, automate processes and rapidly deploy new sites in new geographical areas. Features include Boost your receipts and returns: manage, sort, qualify as efficient to ensure timely update of availability, Use all the available space, organize your storage using slotting to secure and make your preparations more productive, Order your pick slots on stock,…

The warehouse management system LFS, is modular applicable to all industry sectors. It was designed and implemented for both, simple requirements applications as well as complex. Through dialogues based, the LFS manages the complete material flow and information of logistics center.The warehouse management system LFS is able to simultaneously manage several companies and clientes. It is also for international use and multi-lingual in any trading area, production and logistics services. The software provides increased efficiency…

Extreme demand volatility makes it even harder to accurately estimate the lift caused by promotions and also exacerbates the problem of forecasting demand for slow-moving products — which represent 60 percent of all retail items. Recognizing these challenges, JDA Software Group, Inc.today announced new capabilities in JDA Flowcasting that empower manufacturers and retailers to create their most accurate forecasts, increasing their ability to profitably sell across multiple channels. JDA Flowcasting enables trading partners to work…

The NetSuite WMS solution enables organizations to optimally manage their distribution operations with RF device directed putaway and picking tasks driven by customized user defined strategies and advanced capabilities like wave management, cartonization, cycle count planning, real time inventory updates and integration with shipping systems. Receive items as they come into the warehouse and utilize putaway strategies to find the best storage bin location. Perform putaway with step by step directions on a RF/Mobile handheld.…

JDA’s Integration with IBM Commerce Helps Ensure Flawless Customer Buying Experiences.Integrated fulfillment capabilities that combine the power of JDA Intelligent Fulfillment and Labor Productivity solutions with Order Management solutions from IBM Commerce. By leveraging this powerful technology collaboration, companies can process orders more intelligently and profitably across sales channels in real-time to ensure customers have a flawless end-to-end buying experience “The convergence of physical and digital retail has changed how you need to deliver on…

Deposco’s Bright Warehouse application is a powerful, cost-effective alternative to the traditional WMS solutions on the market today. Bright Warehouse application provides all the same benefits and functionality, regardless of your existing size and infrastructure. Bright Warehouse manages and executes processes such as Receiving & Putaway – optimizes reception and subsequent storage of inventory, Picking & Packing – defines optimal steps for preparing, packing and provisioning goods, and Shipping – defines the best mode of…

Performance Food Group Company (PFG), one of the largest foodservice distributors in the U.S., is streamlining its national distribution operations using Descartes Food Perform and Descartes Electronic Vehicle Inspection Reporting™ (Descartes eDVIR). “With one of the largest private truck fleets in the U.S. operating out of 68 distribution centers, PFG’s distribution operations are extensive. Customer satisfaction is a top priority and having the right technology in place to better serve our customers while operating as…

Davanti Warehousing offers the best there is in warehouse management solutions with the goal to optimize your logistic processes, to improve your efficiency and to reduce your costs in the supply chain. MLS Premium, the Enterprise Solution with a very rich functionality such as High end solution, Advanced task management, Modular solution, For mechanized warehouses, Rich management information and Voice. MLS Basic module includes the following functionalities Inbound, Stock management, Outbound inclusive labour management, Interface…

 Marine Harvest ASA, a leading global seafood company, will implement JDA Warehouse Management across its global operations, beginning with its terminal in Gardermoen, Norway, in 2016. Software implementation and employee training will be managed by REPL Group, JDA’s regional reseller and partner. Marine Harvest ASA is one of the largest seafood companies in the world, and the world’s largest producer of Atlantic salmon. The company employs 10,200 people and is represented in 22 countries. In…

Oracle  introduced a comprehensive suite of cloud and on-premise solutions embedded with the industry-leading analytics that retailers worldwide can use to personalize offers, streamline operations, and increase sales and margins. “Engaging and maintaining customer loyalty across channels requires exceptional insight and integration from planning to marketing to fulfillment, and with this release Oracle brings all the pieces together. For the first time, retailers can use Oracle Cloud services to pinpoint promotions customers want to see,…

Astro WMS simplifies and streamlines the work process, reducing the administration and operational costs significantly.Full traceability, high accuracy and optimizing online in real-time all leads to increased competitiveness. Astro WMS works equally well with various picking technologies such as vehicle mounted computers, PDAs or voice control. It is easy to integrate Voice Control and RFID and similar tools with Astro WMS. Astro WMS might be the most skilled warehouse management system for both manual and…

Safilo Group— leader manufacturer in the premium sector for eyewear worldwide— has completed an implementation of JDA Demand and JDA Fulfillment, managed by the JDA Services team. With 2014 revenues of €1.18 billion, Safilo is a global leader in sunglasses and prescription eyewear. Its proprietary brands are Carrera, Polaroid, Smith, Safilo and Oxydo. Its licensed brands include Dior, Fendi, Gucci, Jimmy Choo, Kate Spade, Liz Claiborne, Marc Jacobs, Tommy Hilfiger and other prestige brands. With…

ASCTrac WMS is a flexible WMS/WCS in the industry due to its configuration ability. Real time wireless WMS picking processes; multiple deployment options. ASC’s proven wireless intelligent client guarantees no lost transactions (ASC was the first to develop this three-tiered intelligent technology for wireless applications) ASCTrac WCS for warehouse automation and control systems is the “supply chain brain” for automated or robotic warehouse picking and sortation systems to get 100% perfect orders. The solution supports…

Fracht is streamlining international shipment management, customs clearance, and customer and carrier connectivity with the Descartes OneView™ solution suite and the Descartes Global Logistics Network (Descartes GLN).”We strive to deliver innovative, tailor-made logistics solutions that add business value for our growing worldwide customer base,” said Armin Frey, VP IT, Sales and Marketing at Fracht. “Descartes provides the integrated technology platform and domain expertise to help us simplify and better manage shipment and compliance processes. We’re…

Apptricity Warehouse delivers a comprehensive warehouse management system (WMS) that helps drive efficient supply chain performance. Streamlined, system-directed processes improve accuracy and reduce your order-to-cash cycle, strengthening cash flow. Increased visibility helps differentiate you from competitors and empowers you to grow your business. Conveniently accessible with a Web browser or virtually any mobile device, Warehouse gives you agility and flexibility. Provides real-time visibility into inventory, orders and processes within your warehouse and your yard .…

Lift Off Distribution, the third largest Red Bull Energy Drink distributor in the U.S., is using the Descartes Route Planner RS solution to enhance its private fleet operations. Lift Off Distribution is attaining better levels of customer service and greater operational efficiencies by optimizing distribution territories, route plans and delivery frequency across a variety of customers and 7-Eleven stores throughout the Mid-Atlantic region. “Lift Off Distribution is privileged to represent a world-class brand, and we…

Catalyst is designed to address unique business processes and can operate with standalone modules that can readily integrate into an enterprise’s existing applications. In addition to providing seamless integration, Catalyst solutions help you to be scalable by providing an event-driven, rules-based workflow platform that will serve as an integration backbone for future applications. Catalyst customers are able to increase utilization of warehouse space, increased throughput, improved perfect order fulfillment and increased inventory turns. The warehouse…

SAP released SAP Merchandise Planning for Retail application, which enables retailers to plan more easily for sales, margin and inventory.The retail planning application runs on the SAP Customer Activity Repository application – a unified data, planning, predictive and analytics platform. The new retail planning software simplifies top-down and bottom-up planning across multiple channels and along the merchandise hierarchy in order to help retailers meet company financial goals. “With increasingly connected consumers and heightened retail expectations,…

JDA Sequencing, part of JDA Manufacturing Planning,that make it dramatically easier and faster to schedule and sequence customer orders. JDA Manufacturing Planning offers industry-leading factory scheduling capabilities with a proven track record of balancing operations goals and customer service objectives across a variety of sectors including food and beverage, consumer packaged goods, consumer durables, industrial, chemical and pharmaceuticals. JDA customers can now leverage this best-of-breed software to produce globally optimal production schedules, leveraging user-defined scheduling…

Apriso Warehouse works hand-in-hand with Apriso Production and other Apriso applications to give you real-time, end-to-end visibility of inventory tracking, material flows and all other warehouse processes. You can align inventory control with production requirements to meet customer demand to achieve material synchronization across operations while eliminating paperwork, improving productivity, increasing accuracy, reducing inventory and cutting labor costs. Apriso Warehouse delivers and sustains manufacturing operations excellence by enabling Management of cross-docking, receiving, replenishment and shipping…

AFS Warehouse Management Systems are modular and fully scalable so that operations of all sizes can benefit from increased productivity, inventory accuracy, traceability, improved inventory turns and product visibility. AFS WMS solutions deliver a variety of key features including RF/voice-integrated labor management tools, Single server or multiple site operations,Task interleaving, and Inventory location and tracking by X, Y, Z coordinates. Available in a dedicated server environment or via the cloud, customers have experienced: Increased productivity,…

Hotwind, a leading fashion retailer in China, has selected JDA Allocation to improve store efficiency and overall store performance, by matching inventory levels to consumer needs from store to store. Established in 1996 in Shanghai, Hotwind is a well-known design, selection and retailing company of fashion shoes, clothing, bags, and accessories, with over 500 stores all over China. Hotwind wanted to replace its manual spreadsheet-based allocation processes which were spread across various sales regions, with…

Eyefreight, a provider of SaaS transportation management system (TMS) technology, has chosen to add MicroStrategy to its TMS technology solution, providing organizations around the world with an end-to-end logistics technology solution that is user-friendly, customized to meet different reporting requirements, and designed to scale. Headquartered in Utrecht, the Netherlands with U.S. headquarters in Evanston, Illinois, Eyefreight provides shippers with a comprehensive transportation management system (TMS) and integrates with existing transportation workflows to reduce cost of…